i) Refunds of excess payment is possible only case-by-case basis like double/multiple payments due totechnical faults, if any, happens during online transaction and identified by the Merchant. However, such refund is solely under the jurisdiction of the xxxxxxxxxxxxxxxxxxxxxx/ merchant and not a routine procedure.
ii) All refund amounts shall be credited to your respective Bank/card account within 21 (Twenty one) business days in accordance with the terms stipulated by your Bank/card.